Awesome Home Tuition is offering parents reliable referrals for home tuition services. All the services provided by Awesome Home Tuition or the private tutor are subjected to the terms and conditions that are listed below. You should acknowledge and accept all the terms and conditions before use.

FOR Parents/Students
Service
Awesome Home Tuition is committed to get parents highly qualified teachers but we do not guarantee that teacher would improve the results of the student. We believe in mutual efforts and we advice that both parties should participate in an equal way to improve the outcomes. Parents are equally responsible for the good or bad academic results of their kids and we recommend that parents should spend a little time in motivating their kid as teacher alone cannot bring the best results as he spends only a few hours a week with the kid. In no case, Awesome Home Tuition will be responsible for the poor academic results of the students. We only guarantee to do our best on our part to help the students find qualified teachers.

Contract
If you find the teacher not suitable for you, then you can request us for a change of tutor or a refund after the first lesson. In this process no contract is involved. However, once the teacher agrees to take the assignments, he is bound to complete at least 4 lessons without changing the rates or schedule. Tutor can terminate the assignment once the 4 lessons are completed. We completely discourage such behaviors of the teachers and we request you to inform us about any such happening so that we may take necessary actions.

Rates and Schedule
Our coordinators will expose and quote the tuition rates to you. Rates are fixed and strictly non-negotiable. If the teacher tries to negotiate a better for you, you should inform us as this activity is strictly discouraged by Awesome Home Tuition. If we receive any such complaints against a teacher, we will take severe actions.

Payments
Before commencing the tuition, parents are required to pay a half of the first month’s fee to us via cheque or bank transfer. Note that the fee of first month is completely bases upon the 4 active weeks of lessons not at the calendar month. All the payments should be made within the 48 hours before the commencement date. If client fails to pay us in advance, Awesome Home Tuition reserves the rights to terminate all the assignments.

There is no way of paying the tutor on our behalf. Tutors are strictly banned to collect payments. If you decide to make a payment to the tutor directly and the tutor decides to default the payment, then you and only you would be responsible for any sort losses. Any sort of confusion or inconvenience caused between parents and tutor will not be the responsibility of Awesome Home Tuition. We highly advise that parents should keep the receipt or transaction id as a proof that they have made the payment. This receipt will prove to be helpful in verifying your payment.

No trial lessons are offered by Awesome Home Tuition. If you find the tutor unsuitable for you or do not meet your requirements after the first lesson, you can ask for a change of the tutor or refund. After completion of the first month’s required number of lessons, parents are required to pay the tuition fees to the tutor.

Location
Tuition sessions will be held at customer’s place. However, if you suggest any other place for the tuition i.e your friends place, we can make arrangements for this too. Awesome Home Tuition will not be responsible if the given location is occupied or not vacant to be used for the lessons and it will still be counted as a paid lesson. Tuition requests for the lessons to be held at tutors residence will subject to the approval of the tutor.

First Lesson
Once you accept the tutor assigned to your assignment, you will not be able to change the schedule of the first lesson. Modifications in schedule can only be made in serious cases e.g student is seriously ill etc. Such changes in schedule should be informed to us by the parents in advance so that we can make necessary arrangements. We recommend you to check the NRIC and qualifications of the tutor on the first lesson.

Cancellation and Postponement
Clients are allowed to make changes in the schedule after the first lesson is over. However, it is not recommended by us to do so as the tutor has already reserved that slot of time for you. If you want to make changes in the schedule, please consult it with your tutor that whether he is in the position to change the schedule or n        ot.

Responsibility
Any claims regarding any injury, damage or loss while attending the home tuition will not be counted in our responsibilities. This exception is also applicable to all cost and expenses incurred as a result of such claims. We are just a firm for arranging tutors and we are not subjected to pay any losses. If tutor found involved in loss and damage to the property of the client, he will be charged to pay the losses.

FOR Home Tutors
Registration
Registering for Awesome account is free.
To qualify as a home tutor of Awesome Home Tuition, you are shall be:
-at least 18 years old
-a minimum ‘N’, ‘O’ Level or diploma qualification
-Resident of Singapore.
You must provide a copy of your qualifications when required. Awesome Home Tuition reserves complete rights to reject any applicants.\

Assignments and Commitment
Assignments for the Tuition from our clients will be forward to the tutors via call or SMS. Once you accept our terms and conditions, you allow Awesome Home Tuition to send you assignments at any time.

If the assignment interests you, you are required to contact back via SMS or call. Please note that assignments would be given on first come first basis and we reserve complete rights to reject any applications for the assignments. If you find yourself not interested in any assignment, kindly reply with i.e: not interested or not available.

Although you shares no contact with the client, Once you accept the assignments, you are required to make a commitment for at least 4 weeks of lessons. You cannot cancel any assignment until you have completed the 4 weeks of lessons. However, clients and Awesome Home Tuition reserves complete rights to terminate the assignment if found unfitting. Postponement and cancellation of the assignments and lessons are strongly discouraged by us. We keep a complete check over the activities of the tutors during tuitions and we will filter out those who are not serious and responsible.

First impressions of the tutor are of great importance as they impart our committed you are to us and to the student. Therefore, the first lesson of every assignment is very important and crucial and we discourage any sort of delays or cancellations in the first lesson. But if you really in need to change the schedule for the first lesson, then kindly consult it first with the client and then inform us later. In order to reconfirm the necessary details, you are supposed to give a call to the client/ parents. If the clients ask for your qualifications, you are supposed to bring about your NRIC and other certificates on the first lesson.

Commission
A 50% of the tuition fee for first 4-weeks of active lessons is taken from the clients via bank transfer in advance in order to secure the tutor. The rest of the dues are subjected to be collected after the completion of the first 4-weeks of active lessons. Since parents already pay us 50% of 4 weeks lessons, remaining dues will be paid directly to the tutor. Awesome Home Tuition will not be responsible for any sort of unforeseen or uninformed changes.

Awesome home tuition company  will collect 25% for the first 4-weeks of lessons instead of 50% that is collected for the default assignments. This change in policy will be applied to all the assignments that are agreed to be conducted for less than 8 weeks before the confirmation.

Compensation
In case any assignment has not been confirmed as a short tem assignment, (8 weeks or less than that) the commission collected by us will follow the below given table. This table will be applied to all cancellations of assignments before the first month

If lesson is terminated by customer:

If cancelled on
(Lesson)

Awesome Collect

(lesson)

Tutor Collect

(lesson)

1st

0

0

2nd

1

1

3rd

1.5

1.5

4th

2

2

5th

2.5

2.5

6th

3

3

7th

3.5

3.5

8th

4

4

*Parents are given complete choice of changing the teacher or requesting the refund if they find tutor unsuitable or not meeting their requirements after the 1st lesson.

* Once the tuition assignment is confirmed, you are not allowed to cancel the assignment until 4 weeks of lessons are completed. If the assignment is terminated by tutor before first 4-weeks of active lessons, there will be no compensation to the tutor.

Foul Play
We are very well aware of the situations where tutors offer the clients more better rates than us and persuade them to cancel the assignments and make private contacts with them. Similarly tutors often force the clients for early termination of the assignments with the purpose of earning better commission. Performance of such acts is highly banned and shall not be tolerated in any case. If tutor found in any such activity, he/she will be held liable in compensating the losses of Awesome Home Tuition. Tutor will also be kicked out from our platform.

Conduct and Customer’s Complaints
Tutor’s conduct is very important in home tuitions. Any sort of complains and feedbacks from the clients about the behavior and conduct of the tutor will be taken seriously and tutor will be asked for explanations if required. More complains about a tutor means his lesser chances of getting assignments until and unless he/she change his/her conduct.

Do Not Call Privacy & Security
Awesome Home Tuition strives to maintain cordial relationships with its tutors and customers. We actively inform tutors of available assignments through texts and phone calls. By registering with us as a tutor, you have also given your consent to receiving such notices from us. Under the new DNC provisions, we have taken steps to introduce new measures in order to ensure smooth operations. If you no longer wish to receive notifications from us (No longer offering tutoring), you may indicate so by filling up this form. Should you receive notifications from us after you’ve withdrawn your consent, kindly email us at admin@hometuitionagency.com.sg or contact us at 68992349. We apologize in advance for any inconvenience caused. Thank you.

Note
Any loss to the client’s property i.e Tuition place, books of the child, stationary and other stuff by the tutor is highly discouraged by us and tutor would have to pay the losses in any such case

External Links
All the links given on our website are given for the purpose of revealing more and more information to our clients. However, Awesome Home Tuition is not responsible for any sort of loss or damage on goods or services from these external sites.

Intellectual Rights
All the content and images are the property of Awesome Home Tuition and they are protected by copyrights. All content available on our website must not be used for any purpose without our permission.

Disclaimer

This website is largely made for helping the parents to find best tutors for their kids. However, Awesome Home Tuition will not be responsible for any sort of loss, inconvenience or damage caused by the usage of this website.

Awesome Home Tuition holds complete right to make changes in terms and conditions without any prior notice.